Frequently Asked Questions

General Questions

1. What is Roof Watchdog, and how can it help me?
   Roof Watchdog provides unbiased roofing guidance, including consultations, estimates, contractor reviews, and insurance claim support to protect homeowners from scams and poor-quality work.

2. Are you a roofing contractor?
   No, Roof Watchdog is not a contractor. We are a consultation service that offers expert advice and support to ensure your roofing project is handled fairly and transparently.

3. Do you perform physical roof inspections?
   While we don’t physically inspect roofs, we use advanced tools like digital measurements, drone technology, and video consultations to provide accurate insights.

Services Questions

4. What’s included in a General Consultation?
   Our General Consultation covers tailored advice on material choices, contractor quotes, insurance claims, and more, helping you make informed decisions.

5. What is a Roof Measurement & Material List?
   This service provides precise roof measurements and a detailed material list to ensure accuracy in contractor estimates and eliminate unnecessary costs.

6. What is an Xactimate Estimate?
   Xactimate is an industry-standard software we use to create detailed cost estimates for roofing projects, helping you negotiate fair pricing with contractors or insurance companies.

7. How does the Emergency Roof Repair Video Consultation work?
   During a video call, our experts assess visible roof damage, provide guidance on temporary fixes, and advise on next steps to address your roofing emergency.

Packages Questions

8. What’s the benefit of choosing a service package?
   Our packages bundle essential services at a discounted rate, saving you up to 20% while providing a streamlined, comprehensive roofing solution.

9. Can I customize a package to fit my needs?
   Yes, we offer flexible options to tailor packages based on your specific requirements and project scope.

Pricing and Payment Questions

10. How much do your services cost?
    Our services start at $25 for a Contractor Estimate Review, with packages ranging from $100 to $2,000. See our full pricing details on the Services page

11. Do you offer discounts?
    Yes, we offer discounts for veterans, first responders, teachers, and seniors, as well as savings on bundled packages.

12. What payment methods do you accept?
    We accept major credit cards, online payments, and secure digital transfers.

Insurance and Contractor Support Questions

13. Can you help with insurance claims?
    Yes, we review insurance claims and provide supporting documentation to ensure fair compensation, including claim supplements for overlooked repairs.

14. Do you recommend contractors?
    We don’t endorse specific contractors but can review contractor estimates to help you choose reliable professionals and avoid overpriced or low-quality work.

15. How do you handle errors in contractor estimates?
    We identify discrepancies and provide detailed reports to ensure contractors provide accurate and fair pricing.

Technology Questions

16. What technology do you use for roof measurements?
    We use digital measurement tools like Roofr, GAF QuickMeasure, and EagleView, along with drone technology for detailed and accurate assessments

17. Can you provide measurements for rural properties?
    Yes, we use EagleView for rural areas where other tools may have limited coverage.

Contact and Support Questions

18. How do I schedule a service?
    You can schedule online support through our website or by sending an email to support@roofwatchdog.com

19. What if I have additional questions?
    Contact us directly through our Contact Us page, email, or phone, and we’ll be happy to assist you.

20. Do you offer support for emergencies?
    Yes, our Emergency Roof Repair Hotline provides immediate guidance during urgent roofing situations.

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