Terms of Service & Privacy Policy for Roof Watchdog

Effective Date: Jan 01, 2025

Introduction

These Terms of Service ("Terms") govern your access to and use of the website, www.roofwatchdog.com, and any services provided by Roof Watchdog ("we", "our", "us").

By accessing or using our website and services, you agree to comply with these Terms. If you do not agree to these Terms, do not use our website or services.

Use of Our Website and Services

• Eligibility: You must be at least 18 years old to use our website and services.

• License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes, subject to these Terms.

• Account Registration: To access certain features or services, you may be required to create an account. You agree to provide accurate and complete information during registration and maintain the confidentiality of your account credentials.

User Responsibilities

• Compliance with Laws: You agree to use our website and services in accordance with all applicable federal, state, and local laws.

• Prohibited Conduct: You may not use our website or services to:

  • Engage in fraudulent or illegal activities.

  • Violate the rights of others, including intellectual property rights.

  • Introduce harmful or malicious software to our website.

  • Interfere with the functioning of our website or services.

Intellectual Property

The content, design, graphics, logos, and other materials on our website are owned by Roof Watchdog and are protected by copyright and intellectual property laws. You may not use, copy, modify, or distribute any of these materials without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Roof Watchdog shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. Our total liability shall not exceed the amount paid by you for the services in the 12 months preceding the event giving rise to the claim.

Dispute Resolution

Any disputes arising from or related to these Terms will be resolved through binding arbitration in New York, New York, under the rules of the American Arbitration Association (AAA). Arbitration will be conducted on an individual basis, and class action proceedings are not permitted.

Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, for violations of these Terms or for any other reason in our sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Roof Watchdog, its affiliates, officers, and employees from any claims, damages, or liabilities arising out of your violation of these Terms or any unlawful use of our website or services.

Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website and services after such changes constitutes your acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the state of New York, without regard to its conflict of laws principles.

Contact Us

If you have any questions about these Terms, please contact us at: {{location.email}}

Privacy Policy for Roof Watchdog

Introduction

At Roof Watchdog ("we", "our", "us"), we value the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.roofwatchdog.com, or use our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of information:

• Personal Information: When you use our website, subscribe to our newsletter, request a consultation, or make inquiries, we may collect personal information such as your name, email address, phone number, and billing address.

• Usage Data: We collect data regarding how you interact with our website, including IP addresses, browser types, and pages visited.

• Cookies: Our website uses cookies and similar technologies to improve your user experience, analyze website traffic, and enhance functionality.

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including roofing consultations.

• To communicate with you, respond to your inquiries, and provide customer support.

• To send you promotional materials and newsletters, provided that you have opted in for marketing communications.

• To comply with legal obligations and protect our legal rights.

Marketing Communications

By providing your contact information, you consent to receive marketing communications from us. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and conducting business (e.g., hosting services, payment processors). These service providers are contractually obligated to protect your information and only use it for purposes related to our business.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent to receive marketing communications at any time.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: {{location.email}}