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Understanding Overhead and Profit (O&P) in Insurance Claims

Learn everything you need to know about Overhead and Profit (O&P) in our latest blog. Discover what O&P covers, when it applies to your insurance claim, and how to request it effectively. With tips on building a strong case using detailed estimates and project complexity, this guide ensures you receive fair compensation for your repair project.

10/15/20243 min read

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a man riding a skateboard down the side of a ramp

Understanding Overhead and Profit (O&P) in Insurance Claims

When dealing with an insurance claim for a roofing or property repair project, you may encounter the term "Overhead and Profit" (O&P). This additional allowance can make a significant difference in covering the costs of your project, especially if it involves multiple trades. Understanding what O&P is, when it applies, and how to request it ensures you receive fair compensation for your claim.

What Is Overhead and Profit?

Overhead and Profit (O&P) is an additional amount included in insurance claims to account for the costs of hiring a general contractor to manage a complex project.

  • Overhead Costs:

    • Cover the general contractor's business expenses, such as office operations, insurance, licensing, and administrative support.

  • Profit Margin:

    • Ensures the contractor is compensated for their time, expertise, and coordination of the project.

O&P is typically calculated as a percentage—usually 10% for overhead and 10% for profit—of the total project cost.

When Does O&P Apply?

Insurance companies generally include O&P for projects requiring a general contractor to oversee multiple trades or significant complexity.

  • Multi-Trade Projects:

    • If your repair involves more than three trades (e.g., roofing, siding, and drywall), O&P is often warranted.

  • Complex Jobs:

    • Large-scale projects or those requiring specialized coordination, such as storm damage repairs involving interior and exterior work, often qualify for O&P.

  • General Contractor Oversight:

    • If the work demands professional management to coordinate timelines, subcontractors, and materials, O&P applies.

Understanding when O&P applies strengthens your ability to advocate for its inclusion in your claim.

How to Request O&P in Your Claim

Getting O&P approved in your insurance claim often requires thorough documentation and effective communication. Here’s how to request it:

  1. Discuss with Your Adjuster:

    • Clearly explain the scope of the project and why general contractor oversight is necessary.

  2. Document Project Complexity:

    • Provide evidence of the multiple trades involved and the coordination required. Include photos, contractor estimates, and timelines.

  3. Highlight the Contractor’s Role:

    • Emphasize the contractor’s responsibilities, such as scheduling crews, managing materials, and ensuring quality control across trades.

  4. Provide Detailed Estimates:

    • Use tools like Xactimate to present a clear breakdown of costs, including overhead and profit as line items.

  5. Follow Up:

    • Stay in communication with your adjuster to ensure your request is being processed and provide additional documentation if necessary.

Proactively advocating for O&P ensures your claim reflects the true scope and complexity of the work required.

Strengthening Your Case for O&P

To increase the likelihood of getting O&P approved, build a strong case with detailed documentation:

  • Use Accurate Estimates:

    • Ensure your contractor provides a professional estimate, such as one generated by Xactimate, that clearly includes O&P.

  • Break Down the Project:

    • Outline the specific trades involved, their roles, and the interdependencies that require coordination.

  • Highlight Project Complexity:

    • Emphasize the challenges of managing multiple timelines, specialized materials, and quality standards.

  • Demonstrate Oversight Needs:

    • Provide examples of tasks only a general contractor can handle, such as ensuring compliance with building codes and managing unforeseen issues.

By presenting a clear and well-supported claim, you can justify the inclusion of O&P and ensure fair compensation for your project.

Final Thoughts

Overhead and Profit (O&P) is a critical part of insurance claims for complex repair projects. Knowing when it applies, how to request it, and how to strengthen your case ensures you’re not leaving money on the table. By working with knowledgeable professionals and leveraging detailed estimates, you can advocate for the full compensation your project requires.

If you need expert assistance with requesting O&P or navigating your insurance claim, Roof Watchdog is here to help. Contact us today for guidance and support.